City of Richmond officials announced Tuesday that 226 debt collection letters were mailed to incorrect addresses last month, marking the second time in weeks Richmond has disclosed errors in sensitive mailings.

The debt setoff notices, sent March 28 by the Department of Information Technology, contained recipients’ names, addresses, claim numbers and amounts due. While no financial data was exposed, the error comes just weeks after the City mistakenly mailed approximately 6,200 tax rebate checks with incorrect payee information.

In the earlier incident, rebate checks intended for property owners were repeatedly printed with “Hartshorn Community Council” as the recipient due to what officials described as a manual data processing error.

The twin incidents have raised questions about the City’s handling of sensitive mailings. Information Technology Director Charles Todd said the debt letter mishap prompted immediate retraining for mailroom staff.

“I take protecting privacy incredibly seriously — whether it be digital privacy or the privacy of mailed documents,” Todd said. “I apologize, and I want Richmonders to know we will review our processes and make the necessary adjustments to prevent this from happening again.”

Residents affected by either incident will receive corrected mailings, officials said. Questions may be directed to RVA311 at 3-1-1 or (804) 646-7000.