Cora J. Dickerson says that GRTC’s CARE van service is an affordable option for her to get from her home in Richmond’s Randolph neighborhood to her medical appointments and volunteer meetings, but the unreliable service is frustrating.
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CARE van service eyed by City Council due to complaints
GRTC is acknowledging that its CARE van operation is providing “unacceptable” service to the hundreds of elderly and disabled people who rely on the specialty door-to-door transportation to get to dialysis or to work, see doctors, go shopping or handle other business.
