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Rhonda Sneed provides food and water to people denied entry in a shelter at City Hall during Tropical Storm Ophelia on Sept. 22.

Rhonda Sneed provides food and water to people denied entry in a shelter at City Hall during Tropical Storm Ophelia on Sept. 22.

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Council: Sheltering the unsheltered during Ophelia did not work well

Richmond is rated by the National Weather Service as a storm-ready community. But when Tropical Storm Ophelia was about to hit, the city’s emergency shelter seemed less than prepared to provide a refuge for people like Robert Harrison, 23, and Ron Thomas, 38, who are homeless.